Privacy Policy

OVERVIEW

This Privacy Policy provides insight into how we handle your personal information when you interact with or make a purchase through our website, www.bonbon.ae, which we affectionately refer to as 'the Site'.

COLLECTION OF PERSONAL INFORMATION

As you explore the Site, we automatically gather specific details about your device. This includes information related to your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, while you navigate the Site, we note which web pages or products you view, the websites or search terms that led you to our Site, and how you engage with the content. We categorize this automatically-collected data as 'Device Information'.

To collect Device Information, we utilize the following technologies:

'Cookies' are data files placed on your device or computer, often including a unique, anonymous identifier. To learn more about cookies and how to disable them, please visit http://www.allaboutcookies.org.

'Log files' keep track of actions on the Site, capturing data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

'Web beacons,' 'tags,' and 'pixels' are electronic files employed to record your browsing behavior.

Furthermore, when you make a purchase or attempt to do so on our Site, we collect specific information from you, such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. This set of information is referred to as 'Order Information'.

In this Privacy Policy, 'Personal Information' encompasses both Device Information and Order Information.

HOW WE UTILIZE YOUR PERSONAL INFORMATION

We primarily use the Order Information to fulfill any orders placed through the Site. This includes processing your payment, arranging shipping, and sending invoices and order confirmations. Additionally, we utilize Order Information to:

Communicate with you;

Scrutinize orders for potential risks or fraudulent activity; and

When aligned with your preferences, offer information and advertising related to our products or services.

Device Information is used to help us identify and mitigate potential risks and fraud, particularly related to your IP address. It also serves to enhance and optimize our Site in various ways. For example, we generate analytics on how our customers browse and interact with the Site, evaluate the effectiveness of our marketing and advertising initiatives, and more.

SHARING YOUR PERSONAL INFORMATION

To help us leverage your Personal Information, as described above, we share it with trusted third parties. For instance, our online store is powered by Shopify – you can read about how Shopify handles your Personal Information here: https://www.shopify.com/legal/privacy. We also employ Google Analytics to gain insights into our customers' use of the Site – learn more about how Google utilizes your Personal Information here: https://www.google.com/intl/en/policies/privacy/. If you wish to opt out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout.

Moreover, we may share your Personal Information when required by applicable laws and regulations, in response to a subpoena, search warrant, or other lawful requests for information, or to safeguard our rights.

BEHAVIORAL ADVERTISING

As explained earlier, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe align with your interests. For a deeper understanding of how targeted advertising functions, you can visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You have the option to opt out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

DO NOT TRACK

Please be aware that we do not modify our data collection and usage practices on our Site in response to Do Not Track signals from your browser.

DATA RETENTION

When you place an order on our Site, we retain your Order Information in our records until you request its deletion.

CHANGES

Our privacy policy may be updated periodically to accommodate changes in our practices or for operational, legal, or regulatory reasons.

CONTACT US

For further insights into our privacy practices, questions, or complaints, please contact us via email at sales@bonbon.ae.

Thank you for choosing bonbon.ae!